24x7 Ticket Support System

Generate Ticket

In order to streamline support requests and better serve you, we utilize a support ticket system. Every support request is assigned a unique ticket number which you can use to track the progress and responses online. For your reference we provide complete archives and history of all your support requests.

Call Me on my Mobile

User Registration and mobile verification Required

SRPK Representative will call you on your registered and verified mobile number between 10:00 AM to 6:00 PM

We are providing 24x7 Live support but we can only able to call you within above time frame as per conditions applied by Telecom Regulatory Authority of India (TRAI)

Callback request via SMS

type 684YQ and send SMS to 9220592205

You can even use this call me facility via SMS without registering or verifying your mobile number

SRPK Representative will call you between 11:00 AM and 5:00 PM (Monday to Saturday)

Email to SRPK

You can E-mail us at – support(at)srpk.in , Only registered users can able to send the Email to generate or reply the support ticket. Maximum five inquires including open tickets or emails will be entertained concurrently. User should wait to generate next new ticket through email after closure of last 5 cases.

Customer Care Contact Number

Call: 0858-606-6563 (PAN INDIA NUMBER)

Quote your 16 Digit SRPK Card Number to process it more faster

Estimate Wait time 2 minutes

FAX

022 6700 4950

Mention your email and mobile number or SRPK Card number during fax

Contact Office

Write a letter to : SRPK - 15th Floor, Dev Corpora, Pokhran Road No.1, Eastern Express Highway, Thane - Mumbai 400601, Maharashtra